Gold FAQs

Q1: How can I buy precious metals from you?

A1: Call us at 1-877-915-5446 and talk to an Account Consultant. Request a free investor's kit, ask us any questions you might have and be sure to review the important risk information. Complete our Account and Storage Agreement and then select the gold or silver acquisition you want to purchase. Confirm your acquisition and payment with our Customer Service Representative.

Q2: Do I get real gold or a gold certificate

A2: You are purchasing real gold. It can be delivered to you or stored with a third party depository (restrictions apply).

Q3: Do I have to be a collector to invest in gold?

A3: No, Most people who purchase gold are not collectors. We have found that some investors are interested in collecting coins as a hobby and also use it as another way of diversifying their investments. In Most cases, the vast majority of our clients have bought gold coins or bullion for the sole purpose of protecting themselves from high inflation and a weakening dollar.

Q4: How can I get more information from you?

A4: Call us for more information at 1-877-915-5446. Our Account Consultants can assist you Monday through Friday, 6AM to 6PM PST, excluding most major holidays.

Q5: Can I take personal delivery of my gold?

A5: Yes, in most cases. For the majority of your acquisitions you have the option of delivery within 28 days or you can store your acquisitions with a third party storage repository (some restrictions apply). If you want to take delivery of your gold or precious metal, your payment must be received and your gold will be delivered within 28 days unless your state requires another delivery time period. The exception is stored bullion. Ask one of our Account Consultants to further advise you regarding this matter.

Q6: Can I store my purchased precious metals if I don't want to take personal possession?

A6: Yes, for most customers. Some states require that you take possession of your precious metals. Your Account Consultant can give you more details about whether or not you can store your acquisitions.

Q7: When will I receive my gold?

A7: Once we receive good funds for your acquisition, we will deliver your gold within 28 days unless you choose you have your gold stored with a 3rd party and therefore the gold will be delivered to that 3rd party within 28 days. Be sure to discuss this with your account consultant for more information

Q8: Do I pay tax on these coins and if so, how much are the taxes on the coins when I sell.

A8: We do not provide tax advice; please contact your tax advisor for guidance.

Q9: Can I lock in a price and then decide later if I want to make a purchase.

A9: No. When you receive your purchase confirmation you are making a trade which is binding according to state laws and state refund policies. Be sure to discuss this matter with your account consultant for more information.

Q10: How much will prices go up for precious metals from the prices we have now?

A10: No one can predict whether prices will go up or down. We offer free information about the precious metals market on this website. We recommend that you hold your precious metals acquisitions for at least 3-5 years.

Q11: Should I sell my other investments, such as stocks, bonds and CDs to buy gold?

A11: We cannot offer investment advice regarding your other investments. You must decide the right action for you. We recommend that you have no more than a 5-20% investment in precious metals out of your total investment portfolio.

Q12: Is it possible to add precious metals to my 401K or IRA?

A12: Yes. Many of our customers have added precious metals in their retirement portfolio. It is just a few easy steps to open a precious metals IRA. If you want to add precious metals to your 401K or IRA call now to speak to an account consultant for more information and for them to assist you in this process. The process should be totally stress free and we will be there with you side by side during the entire process.

Q13: How long do you recommend holding precious metal acquisitions?

A13: Precious metals are considered a long term investment and as such should be held for 3-5 years and preferably 5-10 years to make the most of their upside profit potential. Market conditions are the determining factor for longer or shorter holding periods.

Q14: How much of my total investments should be in precious metals?

A14: There are a number of different opinions about what percentage of your total holdings should be in precious metals. We recommend 5-20% as the maximum investment in precious metals. You need to choose what is right for you for your particular situation.

Q15: Is precious metals a low-risk investment?

A15: All investments have risk, and that includes precious metals. You can see from any type of charts that markets move up and down. That is true of stocks, bonds, the dollar and precious metals. With this in mind, all investors should be very mindful of the state of our world economy. There are definitely times that investing in precious metals are considered to be risky. On the contrary, there are also times that investing in precious metals are considered a safe haven from a weak economy. Ultimately, every investor needs to pay close attention to the risks of any investment they make and be very mindful of all the pros and cons. Feel free to talk to one of our skilled account consultants for more information.

Q16: Is the value of my precious metals affected by scratches or blemishes?

A16: Damages to a coin can affect its value, especially if it is considered a collector coin and carries a higher value for its collector value. Toning or tarnish normally does not affect a coin's value and in some situations can enhance the value from a collector point of view.

Q17: Do I need my Social Security Number (SSN) for an acquisition of precious metals coins or bars?

A17: No. The only time you need to provide your SSN is when you sell products back to us.

Q18: Do all bullion coins/bars need my SSN or Date of Birth when I sell?

A18: Most bullion coins/bars require the SSN of the seller, but not all sales require personal information. The requirements are based on sales above certain minimums.

Q19: Please explain the asset classes for the different precious metals.

A19: We classify the types of coins/bars into 3 categories. Those are bullion, semi-numismatic and numismatic s classes.

Bullion is available in bars or coins. Value is based on production cost and precious metal content. The current spot price of the precious metal determines the value of bullion coins and bars. Most bullion sales require a SSN when you liquidate. Some examples of bullion coins are the Krugerrand, Canadian Maple Leaf, Buffalo, Eagle, and Chinese Golden Panda.

Semi-numismatics coins contain precious metals that move up and down with the spot price of the precious metal but also have added value over the content of the precious metal. The premium for these coins depends on demand. These coins do not require a SSN when you liquidate. These coins have also been exempted from confiscation based on the precedent of President Roosevelt's 1933 Executive Order. These coins were not included in the previous confiscation. Some examples of semi-numismatic coins are the British Sovereign, Walking Liberty and Franklin Silver half dollars, the Swiss 20 Franc, the French 20 Franc and the Peace and Morgan silver dollars.

Numismatics coins have their value based on condition, scarcity, demand, grade, and not as much on the value of the precious metal content. These coins do not require a SSN when you are liquidating. These coins are also potentially free from any future confiscation orders, if the precedent of President Roosevelt's 1933 Executive Order is followed. This is because they have a special value for collectors. If the coin is graded by numismatic grading services, such as Professional Coin Grading Service (PCGS) and the Numismatic Guaranty Corporation (NGC) they are considered numismatic. In addition, proof coins are considered numismatic.

Q20: Will semi-numismatic and numismatic coins be exempt from confiscation?

A20: There is no one who can guarantee that a coin will be exempt from confiscation. If a government confiscation follows the guidelines of the 1933 confiscation order, these coins would be exempt from confiscation because they are rare and unusual coins. Private gold ownership was forbidden from 1933 to 1974 and the gold coins exempted from confiscation were the gold coins minted before 1933 and European gold coins produced before 1960 which included the Swiss 20 Franc, the French Rooster and the British Sovereign.